Terms of Service
Last updated: March 1, 2025
These Terms of Service govern your access to and use of Healama and our related websites and services (collectively, the "Services"). By using the Services, you agree to these Terms.
Who the Services are for
The Services are designed for dental practices and their authorized staff. You must have the authority to bind your practice to these Terms.
Account responsibilities
- Provide accurate and current information when creating and managing accounts.
- Keep login credentials secure and limit access to authorized users.
- Notify us promptly of any unauthorized use or security incidents.
Use of the Services
- Use the Services only for lawful, practice-related purposes.
- Do not attempt to reverse engineer, disrupt, or misuse the platform.
- Do not upload content that is unlawful, harmful, or violates patient privacy.
Patient data and HIPAA
Healama is HIPAA compliant. When we process PHI on behalf of a covered entity, we do so under applicable HIPAA requirements and, where required, a Business Associate Agreement (BAA). You are responsible for ensuring you have the necessary patient authorizations and legal rights to provide data to the Services.
AI features
The Services include AI-assisted features to help with scheduling, communication, and operational tasks. AI outputs are suggestions and should be reviewed by qualified staff before clinical or billing decisions are finalized.
Fees and billing
Some features may require payment. If you purchase a paid plan, you agree to pay the fees presented at checkout and any applicable taxes. Additional terms may apply to paid services.
Intellectual property
Healama and its logos, software, and content are owned by Healama or its licensors. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription.
Third-party services
The Services may integrate with third-party systems selected by your practice. We are not responsible for third-party services or their availability.
Disclaimers
The Services are provided "as is" and "as available." We do not warrant that the Services will be uninterrupted or error-free. The Services do not provide medical advice.
Limitation of liability
To the maximum extent permitted by law, Healama will not be liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill.
Termination
You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or if required by law. Upon termination, your right to use the Services ends.
Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms and revise the "Last updated" date above.
Contact us
Questions about these Terms? Contact us at support@healama.com.